Description

CM.com is a listed company that provides Conversational Commerce services from its hybrid cloud platform with in-house developed software. CM.com’s customer base is spread over 118 countries, generating messages to more than 220 destinations. Customers include Tier 1 enterprises, government agencies, as well as small and medium sized enterprises. We offer API's for most of our products. You may find the documentation here: https://developers.cm.com

Bounties
Low
0.1 - 3.9
Medium
4.0 - 6.9
High
7.0 - 8.9
Critical
9.0 - 9.4
Exceptional
9.5 - 10.0
Tier 1
150
500
1,000
3,000
3,500
Tier 1
€150 - €3,500
Tier 2
100
350
750
2,500
3,000
Tier 2
€100 - €3,000
Tier 3
25
125
500
1,000
2,000
Tier 3
€25 - €2,000
Rules of engagement
Required
Not applicable
max. 2 requests/sec
Not applicable

By participating in this program, you agree to:

  • Respect the Community Code of Conduct
  • Respect the Terms and Conditions
  • Respect the scope of the program
  • Not discuss or disclose vulnerability information without prior written consent (including PoC’s on YouTube and Vimeo)
  • Please do not use automatic scanners -be creative and do it yourself! We cannot accept any submissions found by using automatic scanners. Scanners also won't improve your skills, and can cause a high server load (we'd like to put our time in thanking researchers rather than blocking their IP's 😉)
Domains

login.cm.com

Tier 1
URL

*.ticketing.cm.com

Tier 2
URL

Login to your account and go to https://www.cm.com/en-gb/app/ticketing/
From here you can create tickets and much more!
Make sure to take a look at the user-side ticket store as well (https://store.ticketing.cm.com/..)

api.cm.com

Tier 2
URL

api.cmtelecom.com

Tier 2
URL

Some of the applications that are in our scope use our old api.
If you find a bug on this api and it is from a product that is in scope, it is valid.

cm.com/[locale]/app/*

Tier 2
URL

cm.com/[locale]/register

Tier 2
URL

cm.com/app/messagingtrial/

Tier 3
URL

An application that makes it possible for developers to do a limited test of sending messages using the CM.COM business messaging API.

What we would like to know is:

  • Can the application be exploited to allow sending more than the allowed number of messages?
  • Can the app be exploited to send to other recipients besides the whitelisted recipients?

www.cm.com

Tier 3
URL

*.cm.com

No bounty
URL

*.cmtelecom.com

No bounty
URL

demo.globalticket.com/*

No bounty
URL

GlobalTicket is one of our integrations.
Be sure to check out /cms to try and work your way into it.

In scope

Important! Please use your @intigriti.me accounts, otherwise it is highly likely you will be blocked.

We are specifically looking for:

  • leaking of personal data
  • SQLi
  • RCE

Please do not use the following methods:

  • Bruteforce -> Password / Username bruteforce
  • Directory / file / content enumeration: see rate limit guidelines

Our API's
You can use the platform or API's (docs) to use products.

New Application: Ticketing
How does this work?
Login to your account and go to https://www.cm.com/en-gb/app/ticketing/
From here you can create tickets and much more!
Make sure to take a look at the user-side as well (https://reserve.cmtickets.com/{GUID-OF-TICKET})

Out of scope

Out of scope Domains

  • All domains that fall outside the scope that we listed.

Temporarily Out of Scope (W.I.P)

  • (S)XSS in the Pages application

Application

  • Wordpress usernames disclosure
  • Pre-Auth Account takeover/OAuth squatting
  • Self-XSS that cannot be used to exploit other users
  • Verbose messages/files/directory listings without disclosing any sensitive information
  • CORS misconfiguration on non-sensitive endpoints
  • Missing cookie flags
  • Missing security headers
  • Cross-site Request Forgery with no or low impact
  • Presence of autocomplete attribute on web forms
  • Reverse tabnabbing
  • Bypassing rate-limits or the non-existence of rate-limits.
  • Best practices violations (password complexity, expiration, re-use, etc.)
  • Clickjacking without proven impact/unrealistic user interaction
  • CSV Injection
  • Sessions not being invalidated (logout, enabling 2FA, etc.)
  • Tokens leaked to third parties
  • Anything related to email spoofing, SPF, DMARC or DKIM
  • Content injection without being able to modify the HTML
  • Username/email enumeration
  • Email bombing
  • HTTP Request smuggling without any proven impact
  • Homograph attacks
  • XMLRPC enabled
  • Banner grabbing/Version disclosure
  • Not stripping metadata of files
  • Same-site scripting
  • Subdomain takeover without taking over the subdomain
  • Arbitrary file upload without proof of the existence of the uploaded file
  • Blind SSRF without proven business impact (pingbacks are not sufficient)
  • Disclosed/misconfigured Google Maps API keys
  • Host header injection without proven business impact

General

  • In case that a reported vulnerability was already known to the company from their own tests, it will be flagged as a duplicate
  • Theoretical security issues with no realistic exploit scenario(s) or attack surfaces, or issues that would require complex end user interactions to be exploited
  • Spam, social engineering and physical intrusion
  • DoS/DDoS attacks or brute force attacks
  • Vulnerabilities that only work on software that no longer receive security updates
  • Attacks requiring physical access to a victim's computer/device, man in the middle or compromised user accounts
  • Recently discovered zero-day vulnerabilities found in in-scope assets within 14 days after the public release of a patch or mitigation may be reported, but are usually not eligible for a bounty
  • Reports that state that software is out of date/vulnerable without a proof-of-concept
Severity assessment

This programs follows Intigriti's contextual CVSS standard.

FAQ

Where can we get credentials for the app?

You can self-register on the application but please don’t forget to use your @intigriti.me address.

I do not see the Ticketing application in the 9-dot-menu?

That's possible, you can find the appliction by going to https://www.cm.com/en-gb/app/ticketing/

How do I access the Mobile Marketing Cloud?

As of now we don’t proactively provide access to the MMC. You are allowed to request access, but the Security team has no influence in accepting your request.

Where do I find API documentation?

Taak a look at our developer portal!

All aboard!
Please log in or sign up on the platform

For obvious reasons we can only allow submissions or applications for our program with a valid Intigriti account.

It will only take 2 minutes to create a new one or even less to log in with an existing account, so don't hesitate and let's get started. We would be thrilled to have you as part of our community.

Researchers
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Overall stats
submissions received
523
average payout
€322
accepted submissions
125
total payouts
€24,450
Last 90 day response times
avg. time first response
< 2 days
avg. time to decide
< 3 weeks
avg. time to triage
< 6 days
Activity
11/27
CM.com
closed a submission
11/24
logo
created a submission
11/23
CM.com
closed a submission
11/23
CM.com
closed a submission
11/23
CM.com
closed a submission
11/23
CM.com
closed a submission
11/23
CM.com
closed a submission
11/15
CM.com
closed a submission
11/15
CM.com
closed a submission
11/14
logo
created a submission