Description

Who is OVO? - We launched in 2009 with a belief that energy could be better. We’re helping UK homes on the Path to Zero. https://www.ovoenergy.com/about What do we do? - OVO is a leading energy technology company determined to create a world with clean, affordable energy for everyone. Relationship to bug bounty? - No technology is perfect and OVO believes that working with skilled security researchers across the globe is crucial in identifying weaknesses in any technology.

Bounties

This is a responsible disclosure program without bounties.

Rules of engagement
Required
Not applicable
max. 2 requests/sec
Not applicable

By participating in this program, you agree to:

  • Respect the Community Code of Conduct
  • Respect the Intigriti Terms and Conditions
  • Respect the scope of the program
  • Not discuss or disclose vulnerability information without prior written consent (including PoC's on YouTube and Vimeo)
Domains

*.boostpower.co.uk

No bounty
Wildcard

*.corgihomeheat.co.uk

No bounty
Wildcard

*.corgihomeplan.co.uk

No bounty
Wildcard

*.corgihomeplan.uk

No bounty
Wildcard

*.gridsvc.net

No bounty
Wildcard

*.ovo-live.com

No bounty
Wildcard

*.ovo-sso.com

No bounty
Wildcard

*.ovo.com

No bounty
Wildcard

*.ovoener.gy

No bounty
Wildcard

*.ovoenergy.com

No bounty
Wildcard

*.ovotech.org.uk

No bounty
Wildcard

*.oisl.gg

Out of scope
Wildcard
URL
Out of scope
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In scope

Introduction

At OVO, we're committed to keeping your energy services secure, and that means protecting your data and account information. We've got a dedicated team working hard to keep OVO safe, but we know there's always room for improvement.

That's where you come in! We value your help in identifying any potential vulnerabilities in our systems. By sharing your findings, you'll be playing a vital role in making OVO even safer for everyone.

We do our best to catch and fix any issues before they become a problem, but we believe that getting fresh perspectives is key to uncovering any hidden vulnerabilities. Together, we can build a more secure OVO. Good luck and happy hunting!

Our worst-case scenarios are:

  • Anything that could lead to or aid an attacker to attack our customers, commit fraud, or impact the services we provide within the in-scope assets is our way case scenario.

Any useful infrastructure information:

Feedback
Would you like to help us improve our program or have some feedback to share, please send your anonymous feedback here:

Program feedback link
Please note this form will be checked periodically and should not be used for submission or support queries.

Out of scope

Known Issues (date last updated: 24/06/2024)

No known issues currently, this is a new programme.

Application

  • Wordpress usernames disclosure
  • Pre-Auth Account takeover/OAuth squatting
  • Self-XSS that can't be used to exploit other users
  • Verbose messages/files/directory listings without disclosing any sensitive information
  • CORS misconfiguration on non-sensitive endpoints
  • Missing cookie flags
  • Missing security headers
  • Cross-site Request Forgery with no or low impact
  • Presence of autocomplete attribute on web forms
  • Reverse tabnabbing
  • Bypassing rate-limits or the non-existence of rate-limits.
  • Best practices violations (password complexity, expiration, re-use, etc.)
  • Clickjacking without proven impact/unrealistic user interaction
  • CSV Injection
  • Sessions not being invalidated (logout, enabling 2FA, etc.)
  • Tokens leaked to third parties
  • Anything related to email spoofing, SPF, DMARC or DKIM
  • Content injection without being able to modify the HTML
  • Username/email enumeration
  • Email bombing
  • HTTP Request smuggling without any proven impact
  • Homograph attacks
  • XMLRPC enabled
  • Banner grabbing/Version disclosure
  • Not stripping metadata of files
  • Same-site scripting
  • Subdomain takeover without taking over the subdomain
  • Arbitrary file upload without proof of the existence of the uploaded file
  • Blind SSRF without proven business impact (pingbacks aren't sufficient)
  • Disclosed/misconfigured Google Maps API keys
  • Host header injection without proven business impact

Domains

  • Any domain that is not listed in the Domains section, is out of scope for this program

General

  • In case that a reported vulnerability was already known to the company from their own tests, it will be flagged as a duplicate
  • Use of personal OVO Energy accounts (with private or intigriti.me email addresses)
  • Theoretical security issues with no realistic exploit scenario(s) or attack surfaces, or issues that would require complex end user interactions to be exploited
  • Spam, social engineering and physical intrusion
  • DoS/DDoS attacks or brute force attacks
  • Vulnerabilities that only work on software that no longer receive security updates
  • Attacks requiring physical access to a victim's computer/device, man in the middle or compromised user accounts
  • Recently discovered zero-day vulnerabilities found in in-scope assets within 14 days after the public release of a patch or mitigation may be reported, but are usually not eligible for a bounty
  • Reports that state that software is out of date/vulnerable without a proof-of-concept
Severity assessment

This program follows Intigriti's contextual CVSS standard.

FAQ

If at any time you have concerns or are uncertain whether your security research is consistent with this policy, please inquire with Intigriti

Credentials:
None provided.
Please do not target customer accounts you do not own.

Just a heads up: If you choose to use your own money or personal OVO account for testing, please be aware that we cannot guarantee reimbursement in the event of any loss.

All aboard!
Please log in or sign up on the platform

For obvious reasons we can only allow submissions or applications for our program with a valid Intigriti account.

It will only take 2 minutes to create a new one or even less to log in with an existing account, so don't hesitate and let's get started. We would be thrilled to have you as part of our community.

Program specifics
no reputation No collaboration
Overall stats
submissions received
29
average payout
N/A
accepted submissions
N/A
total payouts
N/A
Last 90 day response times
avg. time first response
< 2 days
avg. time to decide
< 3 weeks
avg. time to triage
< 2 days
Activity
11/11
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feintbe
created a submission
11/7
OVO
closed a submission
11/6
OVO
closed a submission
11/6
OVO
closed a submission
11/6
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oktobyte
created a submission
11/6
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oktobyte
created a submission
11/6
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oktobyte
created a submission
11/5
OVO
closed a submission
10/10
OVO
closed a submission
10/9
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ahmedq221
created a submission